Shipping and Delivery Policy
Shipping & Delivery Policy
(1)
Please be advised that the official business days in the Bans Auto Store from Sunday to Thursday. Fridays, Saturdays, holidays, and public holidays its holidays for all employees of Bans Auto Store and shipping companies.
Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority.
Bans Auto Store mainly delivers your orders through a third party to ensure the timely shipping of your order.
The method of delivery at Bans Auto Store is to deliver within two to four days as a maximum, depending on your geographical area, giving you the option to choose the right time for you to deliver at any time during the day, week or even during the month.
In the case of urgent orders, please contact our customer service and we will do our best to help you.
If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree another delivery time. The company is not able to attempt delivery more than twice. The company is not responsible for any order exceeding 7 days of the first delivery attempt.
(2)
In-stock Orders are fulfilled within 5-7 business days.
Custom-made Orders are fulfilled according to individual delivery Time which is stated on the product description page.
Delivery cost:
Calculated at check-out depending on the product and the delivery address.
For special and urgent orders, the shipping cost is adjusted by customer service after the customer is informed of the new cost. The new cost is then included in the total cost of the order.
(3)
Delivery Time:
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business days mean Saturday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.